Support

What Our Clients Want to Know

And You Might, Too!

How secure is your payment processing system?

Our top priority is your security. We use PCI DSS-level encryption and real-time monitoring, which means each transaction is protected from end to end, keeping your business and customers safe at all times.

What happens if my account gets restricted?

You’ll never feel left in the dark. If restrictions arise, your dedicated payment processor is on it, keeping you updated and resolving issues quickly to minimize disruption to your business.

How do I integrate payment processing into my Shopify or WooCommerce store?

You’ll never feel left in the dark. If restrictions arise, your dedicated payment processor is on it, keeping you updated and resolving issues quickly to minimize disruption to your business.

Can I process payments without monthly fees or hidden charges?

Yes, absolutely. Our pricing is transparent, so there are no hidden costs or unexpected fees—just straightforward pricing tailored to your business needs.

What’s the benefit of PCI DSS compliance for my business?

With PCI DSS compliance, you’re getting the highest level of security for transactions. It’s a powerful measure that protects your business from fraud while building trust with your customers, ensuring data stays safe and private.

How is Private Processing different from other payment processors?

With Private Processing, you’re not just a number—you have a dedicated, expert payment processor who knows your business and handles all issues directly. You get personal support from someone who understands e-commerce, compliance, and how crucial it is for your payments to run smoothly.

What e-commerce-specific features do you offer?

We’re built with e-commerce businesses in mind. You get flexible payment options (from one-time purchases to subscriptions), real-time analytics to track performance, and secure, fast transactions that let you focus on scaling your business.

Do you offer support for handling compliance issues?

Yes! We provide hands-on compliance support, so if anything comes up, you’re covered. Your dedicated processor proactively manages compliance concerns, helping you avoid restrictions or freezes and ensuring operations run smoothly.

What makes Private Processing a good fit for small and growing businesses?

Our solutions are designed to grow with you. We offer flexible plans and scalable options, meaning you get the same VIP support no matter your business size. You’ll have a trusted partner who can handle high transaction volumes and unique needs as your business expands.

Contact Us!

Need assistance? Reach out to us anytime for quick expert help with any concern.